Lurgan Medical Practice - How to order your repeats from the doctors surgery

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(21.10.13) Flu Clinics

This year's flu clinics are being held in October. If you are over 65 or in one of the "at risk" groups and have not received your vaccination, make an appointment to see the Nurse.

(02 02 12) Sickness Certificates

For the first week of any illness you should use the SC2 self certification form. These forms are no longer available at reception. Click here to print a copy of the SC2, once it has been completed take it to your employer.

If your illness lasts longer than one week, you need to see a doctor regarding further certification.

From 1st June 2010 the Out of Hours telephone number will change to 028 3839 9201.

Ordering prescriptions online
Ordering prescriptions by hand
Ordering prescriptions by FAX
Ordering prescriptions by telephone

Click here for information on Fees

The Surgery generates hundreds of repeat prescriptions every day and we are therefore always looking for ways of making this process as easy as possible for patients and for staff.

We are also conscious of how easily mistakes can be made when ordering medication over the telephone. We are therefore introducing other ways that you can order your repeat medication.

Automatic Prescriptions

Some patients are on regular medication and their prescriptions have remained the same for many months and sometimes years. We now have the facility to issue automatic prescriptions. Every eight weeks we will print your prescription and send it to the Pharmacy of your choice. They will then prepare your medication ready for you to collect. There is no need for you to contact the surgery at all! If you feel that you fit into this group of patients, please discuss your desire to join the scheme with your GP or Nurse Specialist.

Online

Via the form on this page. We would ask you to allow two working days for the requested to be processed.

Click Here to order your repeat prescription online

Hand

All computer generated prescriptions have a tear-off segment on the right hand side. This contains a complete list of your current repeat medication. Simply put a tick opposite the item you require on the list, then leave the list at reception. Think ahead, try not to order one thing every week. It is easier for the staff and you if you order all your medications at the same time.

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FAX (028) 3834 9950

If you are unable to get into the surgery and would prefer to FAX your request for repeat medications, our FAX line is open 24 hours, every day.

Telephone 028 3831 0123

After 4th July 2006 telephone requests will be limited to three hours each day. The telephone lines will be open from 9.00am - 12 noon only. Please do not telephone outside of these times, as it will not be possible for us to process your request.

We apologise for the inconvenience that this may cause some of our patients, but we are ultimately concerned for patient safety and wish to limit the risks of issuing the wrong prescription.

We are unable to issue requests for acute medication, please telephone the surgery on 028 3831 0123 between 9am and 12noon.

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Fees

From 1 April 2010 there will be no charge for Health Service prescriptions, wigs and fabric supports.

Charges for UK prescriptions from outside Northern Ireland

All UK prescriptions presented in Northern Ireland will be dispensed free of charge and therefore will not require a patient signature.

Prescription Prepayment Certificates (PPCs)

From 1 April 2010 PPCs will no longer be sold in NI for use in NI or elsewhere in the UK. 12 month NI PPCs may still be presented in England, Wales or Scotland up to 31 March 2011.

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We use Generic Medicines generics

Generic medicines are simply another version of branded medicines. They are medicines which contain the same medicinal ingredient, for example Paracetamol is the generic name of the brand medicine Panadol.

Generic medicines are equally as good and safe as the brand medicines. The Government ensures that the generic medicines are made to the same standard so that they are as safe and effective and of the same high quality.

As the generic medicine contains the same medicinal ingredients they treat your condition just the same as the branded medicines. Sometimes there may be a difference in colour, shape or size, but this is only the outward appearance and does not affect the medicine or how it works.

The doctor will always make the best choice of treatment for you.

REMEMBER

red_cross_box Keep the medicine chest in a secure, locked place out of reach of small children.

red_cross_box Always read the instructions and use the suggested dose.

red_cross_box Watch expiry dates – don’t keep or use medicines past their sell-by date.

red_cross_box Don't take medicines that were prescribed to someone else.

red_cross_box Take all unwanted and out-of-date medicines back to the pharmacy.

EpiPen (adrenaline) Auto-Injectors Expiry Alert

epipen-new Research has shown that 32% of EpiPen patients fail to replace their adrenaline auto-injectors (AAI) before the expiry date. This means that almost 1 in 3 patients are carrying an out of date auto-injector.

We would recommend that all patients who have an EpiPen should register for the Expiry Alert service. You will then receive a message four weeks before the expiry date, either by email or by mobile phone to remind you to request a new prescription.

This website also contains useful information for patients and frequently asked questions about EpiPens.

Click here to register for the Expiry Alert service.

(Information added 22/9/2010)

Prescribing of Gluten-Free Foods

There have been some changes to the prescribing guidelines for Gluten free foods. The Health and Social Care Board (HSCB) has written to all GP practices to endorse the use of “Gluten-Free foods: a revised prescribing guideline 2011”.

There are two areas of the guidelines that might affect patients.

The range of gluten free products available on prescription.

Coeliac UK says about the prescribing of non-essential food items, that, “We cannot make a special case of support for prescribing biscuits and cake mixes. They are not staple foods and their use is not consistent with healthy eating recommendations”.
Coeliac UK also states that people with coeliac disease should include naturally gluten-free staple foods (e.g. potato and rice) in their diet as well as gluten-free specialist staple foods (e.g. gluten-free bread and pasta)

The quantity of gluten free products available on prescription, counted in “units”

Coeliac UK states that, “the numbers of units recommended in the guidelines should be treated as the norm and should only be exceeded in exceptional circumstances for clinical reasons e.g. if patients are underweight or unable to meet nutritional requirements” The number of units available for each patient depends upon age and gender.

In order to ensure that the practice is prescribing in accordance with these guidelines we have recently carried out a review of our prescribing. This will result in a change to future prescriptions for gluten-free foods:

The practice will continue to prescribe gluten-free staple foods including:

Prescribable food item	No. of units
400g Bread	1
100 – 250g Rolls / Baguettes	0.5
250 – 400g Rolls / Baguetts	1
500g Bread mix / Flour mix	2
100g Savoury Biscuits /Crackers	0.5
200g Savoury Biscuits / Crackers / Crispbreads	1
250g Pasta	1
2 x 110 – 180g Pizza bases	1
500g Oats	1.5